Limits - Fair use guidelines
All subscription plans include usage that is subject to these fair use guidelines. These guidelines define acceptable usage and how we evaluate usage patterns over time to ensure stable performance for all customers.
Examples of fair use
- A collaborative SaaS product
- An AI chatbot
- A multiplayer game
An interactive multiplayer landing page
Never fair use
Using a single
userIdfor multiple users- Abusing free REST API endpoints
Load testing without authorization
Not using Liveblocks for collaboration
Sharing logins or using group accounts for the admin dashboard
Usage guidelines
As a guideline for our community, we expect most projects to fall within the ranges outlined below for each plan. If your usage significantly exceeds these guidelines, we’ll contact you to discuss your needs and determine whether changes to your plan or implementation are required. We aim to accommodate legitimate usage while ensuring our platform remains stable and performant for all users.
If your usage patterns are abnormal and materially impact platform performance, as determined at Liveblocks’ discretion based on platform-wide considerations, we may require changes to your implementation or a plan change to support the load. We will notify you if changes are required to your account before taking any action that impacts your account.
Typical monthly usage guidelines
| Free | Pro | |
|---|---|---|
| Average connections per month | Up to 100 connections / user | Up to 200 connections / user |
| Total active room hours per month | Up to 500 hours / 500 rooms | Up to 1,000 hours / 500 rooms |
Usage is measured at the team workspace level. For teams on the Pro plan, you can pay for additional usage as you go.
Additional usage
For members of our Pro plan, we offer a pay-as-you-go model for additional usage, giving you greater flexibility and control over your usage. The typical monthly usage guidelines above are still applicable, while extra usage will be automatically charged at the following rates:
| Item | Included | Pay-as-you-go |
|---|---|---|
| Monthly active rooms | 500 | then $0.03 per room |
| Team members | 3 | then $10 per additional seat |
| Realtime data storage | 8 GB | then $0.15 per GB |
| File storage | 100 GB | then $0.021 per GB |
| Monthly custom notifications | 30,000 events | then $0.001 per event |
Usage beyond included amounts will continue to be billed at pay-as-you-go rates unless another arrangement is put in place.
Commercial usage
The Free plan is limited to non-commercial, personal projects only. Any commercial use of Liveblocks requires a Pro or Enterprise subscription.
We consider usage to be commercial when a project generates revenue or financial benefit for anyone involved in its development, operation, or maintenance. This includes projects built by paid employees, contractors, or consultants. Internal use within a company qualifies as commercial usage, regardless of whether users pay directly. Common examples of commercial usage include:
- Applications that accept payments or process transactions
- Products or services offered for sale
- Projects developed or maintained for compensation
- Sites primarily focused on affiliate marketing
- Applications displaying advertisements or sponsored content
If you’re uncertain whether your project qualifies as commercial usage, please reach out to our support team for clarification.
General Limits
Take a look at our Limits documentation for the limits we apply to all accounts.
Learn more
Circumventing or attempting to bypass Liveblocks’ limits or usage guidelines is a violation of our fair use guidelines. For further information regarding these guidelines and acceptable use of our services, refer to our Terms of Service or your Enterprise Service Agreement. In case of conflict, contractual terms supersede these guidelines. These guidelines may be updated over time as Liveblocks releases new features or changes platform capacity.