Billing

This page explains how credits, billing cycles, overage, and invoices work. For plan prices and metered rates, see Pricing overview.

Credits

Every paid plan includes a monthly credit allowance. Credits are applied automatically to your metered usage, like realtime collaboration minutes, comments, custom notifications, and storage. You only pay once you have used up your credits. Your plan base is what buys those credits, and on higher Team tiers the included credits are worth more than the base price, so you get more usage for the same spend.

Billing cycle

Billing runs monthly, from the 1st to the last day of the month. Credits reset at the start of each cycle and do not roll over.

Overage

Usage above your monthly credits is overage. It is charged at the per-unit rates in each plan's Metered usage table and added to your invoice. Your total is always your plan base plus any overage.

Annual billing

Pay annually to get two months free compared with monthly billing. Credits still reset each month.

Invoices and payment

Paid plans are billed by card. Invoicing is available on Enterprise. Contact sales to set this up. You can view and download past invoices from your dashboard billing settings.

Tracking your spend

See your usage and remaining credits at any time on your dashboard usage page, so there are no surprises on your invoice.