Join us as the second go-to-market hire to help manage and expand enterprise customers and build a repeatable enterprise customer pipeline.

About Liveblocks

Liveblocks is collaboration infrastructure for SaaS products. We provide ready-made collaboration features and the infrastructure that supports adding real-time presence, multiplayer editing, comments, notifications, and AI-assisted workflows. Teams use Liveblocks to ship collaborative features faster without building and operating the underlying real-time systems from scratch.

We're a fast-growing, product-led startup with ambitious goals (tripling revenue this year and again next year). To get there, we're hiring a GTM Growth Lead to identify and expand revenue-generating opportunities with our current customers and generate net-new enterprise opportunities by building a scalable, repeatable pipeline.

The role

As GTM Growth Lead, reporting to the Head of Go-To-Market, you'll own account expansion and pipeline generation.

This is a hands-on role for someone who enjoys:

  • building meaningful customer relationships (not just "checking in")
  • identifying and closing revenue opportunities within existing customers
  • finding net-new customers while building creative, repeatable pipeline generation processes (e.g. AI + automation + tooling like Clay)

You'll own a set of high-potential accounts, convert self-serve signals into enterprise pipeline, and help build repeatable playbooks that become core to how Liveblocks grows.

Why does Liveblocks need this role?

We're missing revenue growth opportunities because we lack capacity to:

  • build relationships beyond a single point of contact in each account
  • identify expansion signals, risks, and roadmap alignment opportunities
  • run structured account/renewal motions
  • convert self-serve customers with enterprise potential into pipeline
  • operationalize outbound through AI + automation (vs. purely manual prospecting)

Examples of real opportunities we want to capture:

  • Enterprise expansion: existing accounts with significant upside that are currently under-penetrated
  • Self-serve -> enterprise: customers exhibiting enterprise patterns without a consistent motion to convert

What you'll do

1) Customer expansion and account management

  • Own a portfolio of enterprise and high-potential customers, driving expansion and retention outcomes
  • Build multi-threaded relationships (technical + product + leadership) to uncover growth paths
  • Run consistent customer touchpoints: roadmap alignment, value realization, renewal planning, risk detection
  • Track opportunities, risks, and customer feedback in HubSpot with clean, usable hygiene
  • Own the renewal process for enterprise customers (in partnership with the Head of GTM)
  • Partner with Solutions Engineering when deeper technical progression is needed

2) Self-serve lead generation + NRR motion building

  • Identify high-potential self-serve customers and create repeatable conversion paths into enterprise conversations
  • Run scaled outreach and experiments that improve conversion and expansion outcomes (e.g., add-ons, upgrades)
  • Monitor churn and partner with the Head of GTM to design retention interventions that are lightweight but effective

3) Enterprise opportunity generation (outbound + scalable systems)

  • Generate new enterprise opportunities through targeted outreach and signal-based prospecting
  • Build and own an AI-automated outbound workflow (Clay + enrichment + sequencing + routing + measurement)
  • Contribute to repeatable sales motion design: qualification patterns, simple playbooks, meeting structure, talk tracks
  • Collaborate on collateral and messaging that supports expansion and net-new conversations
  • Over time, grow into more independent ownership of deals as the motion becomes repeatable

What success looks like (first 6-12 months)

  • Increased expansion revenue across existing enterprise / high-potential accounts
  • Deeper relationship coverage (multi-threading) across priority accounts
  • A visible, well-maintained expansion pipeline and risk tracking in HubSpot
  • A repeatable self-serve -> enterprise conversion motion that produces qualified pipeline and ARR
  • Clay + AI workflows live and consistently generating qualified opportunities
  • Clear "what works" playbooks the team can reuse and build on

Who you are

You're a customer-facing operator who can sell, run a clean process, and build systems that scale.

  • You've worked in Sales + another customer-facing function (Customer Success, Partnerships, Solutions, etc.)--especially in a startup environment
  • You're comfortable building and owning customer relationships end-to-end: discovery, expansion, renewals, escalations, and risk management
  • You can prospect to technical buyers without being spammy: you're thoughtful, targeted, and signal-driven
  • You're excited by tooling, automation, and AI--and you've used (or want to deeply learn) tools like Clay to scale outbound and account intelligence
  • You communicate clearly across Product, Engineering, and GTM; you can translate customer context into actionable next steps
  • You're pragmatic, organized, and biased toward action--you iterate fast and take ownership of your work
  • You're comfortable with change, shifting priorities, and reprioritization
  • You thrive in a remote, globally distributed team and can work flexibly to accommodate global customers

Why Liveblocks?

  • Direct impact on revenue: you'll unlock growth from accounts we already have and create new pipeline
  • Technical product developers love: customers are highly technical and care deeply about craft and developer experience
  • Build the motion, not just run it: you'll help design a repeatable GTM system from early principles
  • Remote-first, high-trust team: small, talented, async-friendly, and pragmatic about process
  • Learn more here!

Compensation and benefits

As we hire great talent for Liveblocks cross time zones, we currently localize compensation by location.

We set pay based on level, market data, experience, and geographic location, and we offer meaningful equity plus benefits and perks (including flexible scheduling, a monthly health & wellness stipend, and our annual team retreat). For this role:

  • US / NYC (L3-L4): $125,000-$150,000 USD OTE with a 70/30 base/variable split, plus meaningful equity.
  • Outside NYC / outside the US: we'll share the target range for your level + location during our initial conversations.

Interview and hiring process

Our interview process for this role is the following:

  1. Application review - determine if the skills, experience, interest is right for the role.
  2. Mutual fit conversation w/ People (30min) - learn more about your experience and the role
  3. GTM interview (45min) - determine your GTM experience and get into the details of what this role would be working on immediately and in the future. Get to know our Head of GTM.
  4. Founder interview (30min) - meet with Steven, our CEO and co-founder to learn more about Liveblocks
  5. Candidate task and review - evaluate how you'd approach this role and gauge your interest in the job to be done. 2-3 hour exercise. Presentation to Stacy and Steven will be scheduled in advance (1h)
  6. Offer - we'll send you an offer with compensation information and take the time to answer any questions.
  7. Celebrate and prepare! - we'll share with the team that you'll be joining and begin preparing your onboarding to make sure you are set up for success as a new Liveblocks Teammate!

Not sure if you should apply?

If you're excited about the role and believe you can do the work, we encourage you to apply even if you don't meet every qualification. We're committed to equitable and inclusive hiring practices and will provide reasonable accommodations as needed. Email talent@liveblocks.io