React UI Node.js Comments Tutorials Webhooks Notifications

How to send email notifications of unread comments

Liveblocks Comments allows you to build a commenting experience. With our webhooks and REST API, it’s possible to aggregate a list of unread comments from the last 30 minutes into a single email, and send it to your users. Notifications can also be displayed in your app using useInboxNotifications and the InboxNotification component.

An email showing 7 new comments, with comment bodies and links to each comment

Ready-made email templates

We have an example containing ready-made email templates, built with React Email. This a great starting point for your Comments notification emails: Comments emails example. We also have a second example that shows you how to send simple HTML emails.

What we’re building

In this guide we’ll be learning how to send emails notifying users about unread comments, and more specifically, we’ll be looking at how to:

Trigger events based on unread comments using the NotificationEvent webhook event.
Fetch unread comments and add styles to comment text using the @liveblocks/emails package.
Send an email notification containing a list of unread comments in thread format with Resend.

Have a project ready

This guide assumes you already have a Liveblocks Comments project set up. If you don’t have one yet, you can get started with Comments, and come back after you’re set up. You could also use our Comments emails example which has this set up already, alongside ready-made email templates.

What are inbox notifications?

Email notifications are built around the concept of inbox notifications, which are different from “normal” notifications in the sense that they can group multiple activities together and evolve over time, which makes more sense when sending email notifications because it helps to avoid sending too many emails. In the case of Comments, inbox notifications are grouped per thread, which means that if there are 4 new comments in a thread you’re participating in, you will have a single inbox notification for it, instead of 4 “normal” notifications.

Learn more about Notifications for Comments in the overview page.

Using webhooks

Liveblocks provides a number of webhooks that can send requests to your API endpoint when certain events occurs. One webhook we provide is the NotificationEvent webhook, which is triggered for each participating user in a thread, 30 minutes after activity has occurred, and this can be used to send emails to your users.

The information it returns allows you to retrieve comments that have not yet been read by the user, making it possible to aggregate multiple unread comments into a single notification email. Let’s take a look at how to set this up.

Create an endpoint in your project

When a webhook event is triggered, it can send a POST request to the back end in your project. In this guide, we’ll be using a Next.js route handler (API endpoint) as an example, but other frameworks work similarly.

In order to use webhooks, we’ll need to retrieve the headers and body from the request. Here’s the basic endpoint we’ll be starting from:

export async function POST(request: Request) {  const body = await request.json();  const headers = request.headers;
  // Handle webhooks and notifications  // ...
  return new Response(null, { status: 200 });}

Create this endpoint in your project, and make it available on localhost at the following URL:

/api/liveblocks-notifications

Make a note of this endpoint URL, as you’ll be using it later.

Testing webhooks locally

Running webhooks locally can be difficult, but one way to do this is to use a tool such as localtunnel or ngrok which allow you to temporarily put your localhost server online.

If your project is running on localhost:3000, you can run the following command to generate a temporary URL that’s available while your localhost server is running:

$npx localtunnel --port 3000

localtunnel generates a base URL that can be placed into the Liveblocks webhooks dashboard for quick testing. To use this, take the full address of your webhook endpoint, and replace the domain in your localhost address with the generated URL.

# Take your local URLhttp://localhost:3000/api/liveblocks-notifications
# Replace localhost with the generated domain, then copy ithttps://my-localtunnel-url.loca.lt/api/liveblocks-notifications

You now have a URL that can be used in the webhooks dashboard.

Set up webhooks on the Liveblocks dashboard

To use webhooks, you need to pass your endpoint URL to the webhooks dashboard inside your Liveblocks project, and tell the webhook to trigger when a comment has been created.

Select your project
From the Liveblocks dashboard, navigate to the project you’d like to use with webhooks, or create a new project.
Go to the webhooks dashboard
Click on the “Webhooks” tab on the menu at the left.
Create an endpoint
Click the “Create endpoint…” button on the webhooks dashboard to start setting up your webhook.
Add your endpoint URL
Enter the URL of the endpoint. In a production app this will be the real endpoint, but for now enter your localtunnel URL from earlier.
Get your webhook secret key
Click “Create endpoint” at the bottom, then find your “Webhook secret key” on the next page, and copy it.
Webhooks dashboard is set up!
Note that you can filter specifically for notification events, but we’re ignoring this for now so we can test more easily. Let’s go back to the code.

Verify the webhook request

The @liveblocks/node package provides you with a function that verifies whether the current request is a real webhook request from Liveblocks. You can set this up by setting up a WebhookHandler and running verifyRequest.

Make sure to add your “Webhook secret key” from the Liveblocks dashboard—in a real project we’d recommend using an environment variable for this.

import { WebhookHandler } from "@liveblocks/node";
// Add your webhook secret key from a project's webhooks dashboardconst WEBHOOK_SECRET = "YOUR_WEBHOOK_SECRET_KEY";const webhookHandler = new WebhookHandler(WEBHOOK_SECRET);
export async function POST(request: Request) {  const body = await request.json();  const headers = request.headers;
  // Verify if this is a real webhook request  let event;  try {    event = webhookHandler.verifyRequest({      headers: headers,      rawBody: JSON.stringify(body),    });  } catch (err) {    console.error(err);    return new Response("Could not verify webhook call", { status: 400 });  }
  // Send notifications  // ...
  return new Response(null, { status: 200 });}

Check the event and notification permissions

After verifying the request, we can then check we’re receiving the correct type of event. There are different notification events, and in this case we’d like to check for thread notification, as we’re specifically listening for new comments. We can do this using ThreadNotificationEvent.

import { WebhookHandler, isThreadNotificationEvent } from "@liveblocks/node";
// Add your webhook secret key from a project's webhooks dashboardconst WEBHOOK_SECRET = "YOUR_WEBHOOK_SECRET_KEY";const webhookHandler = new WebhookHandler(WEBHOOK_SECRET);
export async function POST(request: Request) {  const body = await request.json();  const headers = request.headers;
  // Verify if this is a real webhook request  let event;  try {    event = webhookHandler.verifyRequest({      headers: headers,      rawBody: JSON.stringify(body),    });  } catch (err) {    console.error(err);    return new Response("Could not verify webhook call", { status: 400 });  }
  // When an inbox notification has been created  if (isThreadNotificationEvent(event)) {    // Check if user has access to room    if (!(event.userId, event.roomId)) {      return new Response(null, { status: 200 });    }
    // The user to send the email to    const emailAddress = (event.userId);
    // Send notifications    // ...  }
  return new Response(null, { status: 200 });}

Note that we’re also checking if the user should receive a notification, and getting their email address—Liveblocks doesn’t have knowledge of your permissions system on the back end, so it’s your responsibility to check if this user should have access to the room.

Fetching data for emails

@liveblocks/emails provides functions for fetching unread comments and styling emails, returning them as either React components or an HTML string. In this guide we’ll use the React function, but the HTML function works almost identically, so you can still follow along if you’d prefer HTML emails.

First set up your Liveblocks Node.js client and wrap prepareThreadNotificationEmailAsReact in try/catch, getting the data for the email.

If you’d prefer your email content as an HTML string, use prepareThreadNotificationEmailAsHtml.

import {  Liveblocks,  WebhookHandler,  isThreadNotificationEvent,} from "@liveblocks/node";import { prepareThreadNotificationEmailAsReact } from "@liveblocks/emails";
// Add your webhook secret key from a project's webhooks dashboardconst WEBHOOK_SECRET = "YOUR_WEBHOOK_SECRET_KEY";const webhookHandler = new WebhookHandler(WEBHOOK_SECRET);
// Add your secret key from a project's API keys dashboardconst API_SECRET = "";const liveblocks = new Liveblocks({ secret: API_SECRET });
export async function POST(request: Request) {  const body = await request.json();  const headers = request.headers;
  // Verify if this is a real webhook request  let event;  try {    event = webhookHandler.verifyRequest({      headers: headers,      rawBody: JSON.stringify(body),    });  } catch (err) {    console.error(err);    return new Response("Could not verify webhook call", { status: 400 });  }
  // When an inbox notification has been created  if (isThreadNotificationEvent(event)) {    // Check if user has access to room    if (!(event.userId, event.roomId)) {      return new Response(null, { status: 200 });    }
    // The user to send the email to    const emailAddress = (event.userId);
    let emailData;
    try {      emailData = await prepareThreadNotificationEmailAsReact(        liveblocks,        event      );    } catch (err) {      console.log(err);      return new Response("Could not fetch thread notification data", {        status: 500,      });    }
    // All comments have already been read    if (!emailData) {      return new Response(null, { status: 200 });    }
    // Create emails    // ...  }
  return new Response(null, { status: 200 });}

Create the emails

Next, we need to create the emails with React. prepareThreadNotificationEmailAsReact helps you identify two different thread notification types, unread replies in a thread, or an unread mention in a comment. We can choose to create different emails for these cases.

import {  Liveblocks,  WebhookHandler,  isThreadNotificationEvent,} from "@liveblocks/node";import { prepareThreadNotificationEmailAsReact } from "@liveblocks/emails";
// Add your webhook secret key from a project's webhooks dashboardconst WEBHOOK_SECRET = "YOUR_WEBHOOK_SECRET_KEY";const webhookHandler = new WebhookHandler(WEBHOOK_SECRET);
// Add your secret key from a project's API keys dashboardconst API_SECRET = "";const liveblocks = new Liveblocks({ secret: API_SECRET });
export async function POST(request: Request) {  const body = await request.json();  const headers = request.headers;
  // Verify if this is a real webhook request  let event;  try {    event = webhookHandler.verifyRequest({      headers: headers,      rawBody: JSON.stringify(body),    });  } catch (err) {    console.error(err);    return new Response("Could not verify webhook call", { status: 400 });  }
  // When an inbox notification has been created  if (isThreadNotificationEvent(event)) {    // Check if user has access to room    if (!(event.userId, event.roomId)) {      return new Response(null, { status: 200 });    }
    // The user to send the email to    const emailAddress = (event.userId);
    let emailData;
    try {      emailData = await prepareThreadNotificationEmailAsReact(        liveblocks,        event      );    } catch (err) {      console.log(err);      return new Response("Could not fetch thread notification data", {        status: 500,      });    }
    // All comments have already been read    if (!emailData) {      return new Response(null, { status: 200 });    }
    let email;    switch (emailData.type) {      case "unreadMention": {        email = (          <div>            <div>              @{emailData.comment.author.id} at {emailData.comment.createdAt}            </div>            <div>{emailData.comment.reactBody}</div>          </div>        );        break;      }
      case "unreadReplies": {        email = (          <div>            {emailData.comments.map((comment) => (              <div key={comment.id}>                <div>                  @{comment.author.id} at {comment.createdAt}                </div>                <div>{comment.reactBody}</div>              </div>            ))}          </div>        );        break;      }    }
    // Send emails    // ...  }
  return new Response(null, { status: 200 });}

Resolving data

We’ve now fully created a basic React email, and it’s ready to send. However, we’re displaying each user’s ID, and not their names. We can go back to prepareThreadNotificationEmailAsReact and use resolver functions to transform an ID into a name, for example steven@example.com -> Steven. These functions work similarly to resolvers on the client.

// ...
emailData = await prepareThreadNotificationEmailAsReact(liveblocks, event, {  resolveUsers: async ({ userIds }) => {    const usersData = await (userIds);
    return usersData.map((userData) => ({      name: userData.name, // "Steven"      avatar: userData.avatar.src, // "https://example.com/steven.jpg"    }));  },  resolveRoomInfo: async ({ roomId }) => {    const roomData = await (roomId);
    return {      name: roomData.name, // "Untitled document"      url: roomData.url, //`https://example.com/my-room-id`    };  },});
// ...

Customizing comment components

We can also edit prepareThreadNotificationEmailAsReact to allow for custom components in comment bodies, for example we can add margin around a paragraph, color mentions, and underline links.

// ...
emailData = await prepareThreadNotificationEmailAsReact(liveblocks, event, {  resolveUsers: async ({ userIds }) => {    const usersData = await (userIds);
    return usersData.map((userData) => ({      name: userData.name, // "Steven"      avatar: userData.avatar.src, // "https://example.com/steven.jpg"    }));  },  resolveRoomInfo: async ({ roomId }) => {    const roomData = await (roomId);
    return {      name: roomData.name, // "Untitled document"      url: roomData.url, //`https://example.com/my-room-id`    };  },  components: {    Paragraph: ({ children }) => <p style={{ margin: "12px 0" }}>{children}</p>,
    // `user` is the optional data returned from `resolveUsers`    Mention: ({ element, user }) => (      <span style={{ color: "red" }}>@{user?.name ?? element.id}</span>    ),
    // If the link is rich-text render it, otherwise use the URL    Link: ({ element, href }) => (      <a href={href} style={{ textDecoration: "underline" }}>        {element?.text ?? href}      </a>    ),  },});
// ...

Any component can be passed here, including those used in react-email, learn more.

If you’re using HTML instead of React, you can apply custom CSS properties.

Send notification emails

Now that the React code has been generated, we can send the notification emails. Resend is a great tool for easily sending emails, and in this code example, we’re using it to send notifications to each user. Make sure to add your API key from the Resend dashboard before running the code.

import {  Liveblocks,  WebhookHandler,  isThreadNotificationEvent,} from "@liveblocks/node";import { prepareThreadNotificationEmailAsReact } from "@liveblocks/emails";import { Resend } from "resend";
// Create Resend client (add your API key)const resend = new Resend("re_123456789");
// Add your webhook secret key from a project's webhooks dashboardconst WEBHOOK_SECRET = "YOUR_WEBHOOK_SECRET_KEY";const webhookHandler = new WebhookHandler(WEBHOOK_SECRET);
// Add your secret key from a project's API keys dashboardconst API_SECRET = "";const liveblocks = new Liveblocks({ secret: API_SECRET });
export async function POST(request: Request) {  const body = await request.json();  const headers = request.headers;
  // Verify if this is a real webhook request  let event;  try {    event = webhookHandler.verifyRequest({      headers: headers,      rawBody: JSON.stringify(body),    });  } catch (err) {    console.error(err);    return new Response("Could not verify webhook call", { status: 400 });  }
  // When an inbox notification has been created  if (isThreadNotificationEvent(event)) {    // Check if user has access to room    if (!(event.userId, event.roomId)) {      return new Response(null, { status: 200 });    }
    // The user to send the email to    const emailAddress = (event.userId);
    let emailData;
    try {      emailData = await prepareThreadNotificationEmailAsReact(        liveblocks,        event,        {          resolveUsers: async ({ userIds }) => {            const usersData = await (userIds);
            return usersData.map((userData) => ({              name: userData.name, // "Steven"              avatar: userData.avatar.src, // "https://example.com/steven.jpg"            }));          },          resolveRoomInfo: async ({ roomId }) => {            const roomData = await (roomId);
            return {              name: roomData.name, // "Untitled document"              url: roomData.url, //`https://example.com/my-room-id`            };          },          components: {            Paragraph: ({ children }) => (              <p style={{ margin: "12px 0" }}>{children}</p>            ),
            // `user` is the optional data returned from `resolveUsers`            Mention: ({ element, user }) => (              <span style={{ color: "red" }}>@{user?.name ?? element.id}</span>            ),
            // If the link is rich-text render it, otherwise use the URL            Link: ({ element, href }) => (              <a href={href} style={{ textDecoration: "underline" }}>                {element?.text ?? href}              </a>            ),          },        }      );    } catch (err) {      console.log(err);      return new Response("Could not fetch thread notification data", {        status: 500,      });    }
    // All comments have already been read    if (!emailData) {      return new Response(null, { status: 200 });    }
    let email;    switch (emailData.type) {      case "unreadMention": {        email = (          <div>            <div>              @{emailData.comment.author.id} at {emailData.comment.createdAt}            </div>            <div>{emailData.comment.reactBody}</div>          </div>        );        break;      }
      case "unreadReplies": {        email = (          <div>            {emailData.comments.map((comment) => (              <div key={comment.id}>                <div>                  @{comment.author.id} at {comment.createdAt}                </div>                <div>{comment.reactBody}</div>              </div>            ))}          </div>        );        break;      }    }
    // Send email to the user's email address    try {      const data = await resend.emails.send({        from: "My company <hello@my-company.com>",        to: emailAddress,        subject: "New comment",        react: email,      });    } catch (err) {      console.error(err);    }  }
  return new Response(null, { status: 200 });}

Recap

Great, we’re successfully sending email notifications after new comments are created! In this guide we’ve learned:

How to use webhooks and the NotificationEvent.
How to use the @liveblocks/emails package to fetch and render unread thread data.
How to send email notifications with Resend.

How to send email notifications of unread comments

What we’re building

What are inbox notifications?

Using webhooks

Create an endpoint in your project

Testing webhooks locally

Set up webhooks on the Liveblocks dashboard

Select your project

Go to the webhooks dashboard

Create an endpoint

Add your endpoint URL

Get your webhook secret key

Webhooks dashboard is set up!

Verify the webhook request

Check the event and notification permissions

Fetching data for emails

Create the emails

Resolving data

Customizing comment components

Send notification emails

Recap

How to migrate to Liveblocks Comments

How to test webhooks on localhost

How to send email notifications of unread comments

Select your project

Go to the webhooks dashboard

Create an endpoint

Add your endpoint URL

Get your webhook secret key

Webhooks dashboard is set up!

Related guides

How to migrate to Liveblocks Comments

How to test webhooks on localhost